If you’ve had an accident
that wasn't your fault,
we’ll get you back
on the road

Business hours

Mon-Fri: 9 a.m – 7 p.m
Sat: 9 a.m – 6 p.m
Sun: Closed

We’ll get you back on the road as soon as possible

We’ll repair or replace your bike upfront. You don’t have to wait for the insurance company to pay out.

All your damaged cycling clothing replaced in store. Up to £500 worth.

Full helmets replacement paid for at the store

Recovery of all your financial losses and a private medical appointment to assess your injuries. We can recover compensation for personal injury, loss-of-earnings, damaged phones and laptop and more.

Being involved in an accident can be a stressful experience, we take the strain and leave you free to get on with your life.


Do you have the information of third parties involved in the accident?

If you had an accident and it wasn’t your fault

Who was the accident with?

Don’t doubt on calling us or more information

We are afraid we can’t fill a claim if the accident involves a pedestrian but you can still contact us if you need more information.


Pop into our store – start your claim now and receive personal attention

Don’t worry may be there’s still something we can do

If you don’t have the registration and the accident was so bad it caused you to take time off work or spent 1 night or more in hospital then we can still help soemetimes 😉

Pop into our store, start a claim and hop on a call with our partner



Thank you for your suggestion! We are looking forward to keep growing together 🙂

Case studies


Maria got crashed by a car, she got injured and her scooter destroyed, we replaced it by the Neo 10 and she received medical assistance 💪


Rafael Almost lost his bike but fortunately we could fully repair it so he could go back to work 😉

Start a claim now, hop on a call with us and get to know if we can help you!

Business hours

Mon-Fri: 9 a.m – 7 p.m
Sat: 9 a.m – 6 p.m
Sun: Closed


We can take away the hassle and worry following an accident and get you back on the road. Plus, if you have sustained any loss, we can also put you in touch with specialist cycling solicitors who can secure compensation from the other party’s insurance company.

Your bike and helmet can be replaced through a participating bike shop of your choice within days. The rest of the claim will be dealt with by experienced, recommended solicitors and the time
will vary from a few months, for relatively straightforward claims, to 18 months plus for more complicated claims, for example, those with multiple parties.

There is no catch. When you are the victim of an accident that wasn’t your fault, insurance companies legally have to pay out. But it’s up to you to take that first step and request what is rightfully yours.

Protecting yourself with insurance is a sensible step for any cyclist. Like any insurance policy the annual cost will be related to the value of the bike insured. If you have an accident and need to make a claim, you will also pay an excess. A cycling insurance policy will also take into account depreciation of the bike and so a cyclist who makes a claim for a bike that is older than two years old, will not receive the value of their bike when they purchased it.

A cyclist does not need insurance to make a claim with us. If you have been involved in an accident that wasn’t your fault, you can make a claim with us and avoid any insurance excess costs. You will also avoid waiting for the insurance company to pay-out before you can get a
replacement bike.

There are time limits for making a personal injury claim. As a general rule, court proceedings must be issued within three years of the accident date, for those who have sustained an injury. With time limits in mind, if you have been involved in a cycling accident and it wasn’t your fault, you should contact us straight away to find out if you can make a claim.

If you have been injured as a result of a cycling accident that was not your fault, we’ll support you in making a claim for personal injury. We recommend Bond Turner Solicitors to support you with your claim. Bond Turner take on all their claims on a “No Win No Fee” basis. This means that if your claim is not successful, then there will be no charge.

Our partner will replace your bike upfront through us, meaning you don’t have to wait for the insurance company to pay out. We work with expert solicitors to secure the compensation you deserve for any loss of earnings or injuries you may have sustained.

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